Shipping policy

Free Worldwide Shipping

At Fleecora, we want ordering your cold-weather essentials to be simple wherever you live. We therefore offer free standard shipping worldwide on orders placed through Fleecora.shop.

Shipping Cost

Standard worldwide shipping: FREE

Unless otherwise clearly stated during checkout, no standard shipping charge is added to eligible orders.

Estimated Delivery Time

Our standard estimated delivery timeframe is:

7–14 days

Delivery estimates are provided as a general guideline and are not guaranteed delivery dates.

Order Processing

Orders must be processed before shipment. Processing includes payment confirmation, order verification, preparation, and transfer to the appropriate shipping carrier or fulfillment partner.

You will receive available shipment or tracking information once your order has been dispatched.

International Orders

We ship internationally to destinations supported by our available carriers and fulfillment network.

International shipments may be subject to customs inspections, local import procedures, or other requirements imposed by the destination country. These processes may occasionally affect delivery times.

Any duties, taxes, or import charges imposed by local authorities, where applicable, are determined by the destination jurisdiction and are outside our direct control unless expressly stated otherwise during checkout.

Tracking

When tracking is available for your shipment, tracking details will normally be provided after dispatch.

Tracking information may take some time to update after the carrier first receives the package.

Delivery Delays

While most orders should arrive within the estimated timeframe, occasional delays can occur because of:

Customs processing
Carrier disruptions
Severe weather
Public holidays or peak shopping periods
Transportation interruptions
Incorrect or incomplete delivery information
Other circumstances outside our reasonable control

If your order appears significantly delayed, contact support@fleecora.shop with your order number.

Incorrect Shipping Addresses

Customers are responsible for checking that their shipping information is accurate before completing an order.

If you notice an error after ordering, contact us immediately. We will try to update the information before fulfillment, but changes cannot be guaranteed after processing or shipment has begun.

Lost or Undelivered Packages

If tracking indicates an unusual delay or your package has not arrived within a reasonable period after the expected delivery timeframe, please contact us.

We will review the available tracking information and assist you with the appropriate next steps.